Privacy Policy for Unsung Studios
Effective Date: August 31, 2025
Company
At Unsung Studios, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
- Account Information: Email address and and social login data (if applicable).
- Usage Data: logs of interactions between the user and the Flow application.
- Generated Content: Songs produced with the application including lyrics and generated audio.
- Usage Data: Device information, browser type, IP address, pages visited, and activity logs (used to improve our service).
- Optional Demographics: If voluntarily provided, such as age range or emotional wellness goals, used for personalization and research (never shared externally).
2. How We Use Your Information
- To operate, maintain, and improve the Flow platform.
- To personalize your experience and support therapeutic goals.
- To provide customer support and respond to inquiries.
- To conduct internal research and improve effectiveness.
- To generate anonymized insights or aggregated analytics.
- Prevent fraud and ensure platform security.
3. Data Sharing
We never sell your data. However, we may share information:
- With service providers for operational purposes (e.g. hosting, authentication, analytics)
- To comply with legal obligations or enforce our Terms.
4. Data Retention and Security
- All personal data is encrypted in transit (HTTPS) and at rest.
- Access to your data is restricted to authorized team members with a legitimate need.
- Retention periods depend on the type of data and its purpose.
- You may request deletion of your data at any time.
5. Your Rights
- Access or Export your data.
- Edit or Delete your account and all associated content.
- Withdraw Consent from optional data collection or participation in research features.
- Request Support at any time via [support email].
6. Third-Party Services
We may use third-party services such as:
- AI services (e.g. Azure AI Foundry) for cognitive services such as text and media generation
- Cloud Hosting Providers (e.g., AWS) for storage and infrastructure.
- Authentication Services (e.g., Auth0, Google) for secure login.
Each third-party is vetted for security and privacy compliance. Data shared with them is strictly limited to what is necessary for their function.
7. Children’s Privacy
Flow is not intended for users under the age of 18. If you are a parent or guardian and believe your child has used our service without your consent, please contact us immediately.
8. Changes to This Policy
We may update this policy to reflect improvements or legal requirements. We will notify you of material changes and revise the Effective Date above.
9. Contact Us
If you have any questions about this policy or your data, contact us at:
📧 info@unsung.app